How do I place an order on TrigoTale?
You can browse our products, add items to your cart, and proceed to checkout. Fill in your shipping details and complete the payment to confirm your order.
Can I modify or cancel my order after placing it?
Orders can only be modified or canceled before they are processed. Contact our customer care team immediately at wecare@spooncraftfoods.com or +91 636 98765 09 for assistance.
Do you offer subscription services for regular purchases?
Currently, we do not offer subscription services, but you can place repeat orders anytime through our website.
What are your shipping charges?
Shipping charges are calculated based on your location and order value. Free shipping may be available for orders exceeding a certain amount.
How long does it take to deliver my order?
Orders are typically delivered within 3–7 business days, depending on your location.
Can I track my shipment?
Yes, once your order is shipped, you will receive tracking details via email or SMS.
What payment methods do you accept?
We accept payments via credit/debit cards, UPI, net banking, and other secure online payment gateways. Cash on Delivery (COD) is not available.
Is my payment information secure?
Yes, we use SSL encryption and comply with PCI-DSS standards to ensure your payment information is safe.
Does TrigoTale cereals contains preservatives?
No, None of the TrigoTale product contains preservatives. Check the product descriptions for specific dietary information.
How should I store the cereals after purchase?
Store the cereals in a cool, dry place and keep them sealed to maintain freshness.
Can I place bulk orders for TrigoTale cereals?
Yes, bulk orders are welcome! Please contact us at wecare@spooncraftfoods.com with your requirements for pricing and delivery options.
Do you offer discounts on bulk purchases?
Discounts may be available for bulk orders. Reach out to our customer care team for more details.
How do I return a product?
To initiate a return, contact our customer care team at wecare@spooncraftfoods.com or +91 636 98765 09 within 14 days of delivery, providing your order number and reason for return.
Who bears the return shipping costs?
Return shipping costs are borne by the customer unless the product is damaged or incorrect.
For further assitance, feel free to contact us at:
Email: wecare@spooncraftfoods.com
Phone: +91 636 98765 09
By purchasing from TrigoTale, you agree to our policies. Thank you for choosing Spooncraft Foods Private Limited!
